Shipping & Returns

Shipping

Processing time:
Orders are processed within 1–2 business days.

Shipping time:
Estimated delivery time is 2–4 weeks, depending on the destination.
Some products are shipped directly from our trusted supplier partners to ensure product availability and efficient fulfillment.

Once your order ships, you will receive a tracking number by email.

Shipping costs:
Shipping costs are calculated at checkout and displayed before payment.

Customs & Duties:
International orders may be subject to customs duties or import taxes depending on your country's regulations. These charges are the responsibility of the customer.

Returns & Refunds

We accept returns within 30 days of delivery for eligible items.

To request a return, please contact us at:

hello@thebadugi.com

Please include your order number and the reason for your return.

Returned items must be in their original condition and packaging.

Once we receive and inspect the returned item, refunds will be issued to the original payment method within 7 business days.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Return Address

All approved returns should be sent to:

Badugi
Bedford, Nova Scotia
Canada

Please contact us before sending any return so we can provide return instructions.

Order Tracking

Once your order ships, you will receive a tracking number by email.

Please allow up to 48 hours for the tracking information to update after shipment.

Business Information

Badugi is a sole proprietorship owned and operated by Aena Lee in Nova Scotia, Canada.

We are committed to providing reliable customer support and transparent service for every order.

For any shipping or return inquiries, please contact:

hello@thebadugi.com